What is Keeping?
Founded in 2016 and based in Brooklyn, New York, Keeping is dedicated to providing customers with a tool to manage customer support from inside Gmail. We decided to develop Keeping out of frustration with existing help desks that were far too complex for most businesses. We instead invented a different approach to managing customer support that works directly inside your mailbox. The world’s first Gmail Support Ticket System.
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Keeping Reviews (1)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Keeping is a lightweight help desk alternative that integrates directly into email. The reviewer values its simplicity and accessibility, appreciating that support workflows happen where they already spend time—in their inbox—rather than requiring a separate tool or dashboard. For teams seeking an inbox-first approach to ticketing and support management, this appears to be a meaningful advantage, though the single review limits visibility into how it handles complexity, scaling, or advanced features that traditional help desks provide.
★★★★★
Friday, January 29, 2016
“Great help desk alternative that works where I am all…”
Great help desk alternative that works where I am all the time: my inbox.
